Your Privacy
Matters to Us.

1. Introduction

Welcome to ALNURAN. We respect your privacy and are committed to handling personal information responsibly. This policy explains how information may be collected, used, stored and disclosed when you visit our website, create an account, purchase digital products or use our services.

2. Information We Collect

The information collected depends on how you use the website and which features you use. It may include:

• Personal details: name, email address, phone number and information you submit.
• Account information: username, account preferences and authentication-related data.
• Order information: purchased products, order history, billing details and transaction references.
• Technical information: browser, device, IP address and website usage information where collected.
• Communications: support requests, feedback and messages you send us.
• Seller information: details submitted when applying to sell products or manage a seller account.

3. How We Use Your Information

Where applicable, information may be used to:

• Create and maintain customer or seller accounts.
• Process orders, payments, refunds and product delivery.
• Provide access to purchased downloads and digital services.
• Respond to questions and provide customer support.
• Maintain website functionality, prevent abuse and improve user experience.
• Meet applicable legal, accounting and regulatory obligations.
• Send service-related messages and, where permitted, promotional communications.

4. Sharing of Information

Information may be shared where necessary to operate the website and provide requested services. Depending on the features enabled, recipients may include:

• Payment providers to process transactions securely.
• Hosting and technical providers to run and maintain the website.
• Communication or analytics providers where those tools are enabled.
• Professional advisers or authorities when required by applicable law.

We do not sell personal information for money. Actual data-sharing practices depend on the services and integrations used on this website.

5. Cookies & Tracking

Cookies and similar technologies may be used to keep your session active, remember preferences, support shopping-cart functionality and understand website performance where analytics tools are enabled.

You can manage cookies through your browser settings. Blocking certain cookies may affect login, checkout, cart or other website features. The cookies actually used depend on the WordPress theme and plugins installed on the website.

6. Data Security

We aim to protect personal information using appropriate technical and organisational safeguards. However, no website, transmission method or electronic storage system can be guaranteed completely secure. Please keep your password confidential and contact us if you suspect unauthorised access to your account.

7. Your Rights

Subject to applicable law, you may be able to request access to, correction of or deletion of your personal information, or ask us about how it is used. Some information may need to be retained for legal, security, dispute-resolution or accounting purposes.

To submit a privacy request, use our contact page. We may need to verify your identity before acting on a request.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent or other legal requirements apply. If you believe a child has submitted personal information inappropriately, please contact us so we can review the matter.

9. Third-Party Links

Our website may link to third-party websites, payment services, product providers or external tools. Those services have their own privacy policies and practices. We encourage you to review their policies before providing information directly to them.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining account and order records, resolving disputes and meeting legal obligations. Retention periods may vary depending on the type of information and applicable requirements.

11. Changes to This Policy

We may update this Privacy Policy when our website, services, data practices or legal obligations change. Updates will be published on this page with a revised effective or update date. Please review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, how your information is handled or a privacy request, please contact ALNURAN through our website.

Website: alnuran.com